Frequently Asked Questions

Q. What are your hours of operation?
A. Monday thru Friday, 9:00 am - 4:00 pm.
    Wilkie Ferguson Branch: Mondays, Wednesdays & Fridays, 9:00 a.m. – 4 p.m.
    Fort Lauderdale Branch: Mondays, Wednesdays & Fridays, 9:00 a.m. – 4 p.m.

Q. How do I establish direct deposit or payroll deduction into my credit union account?
A. You will need to provide your payroll department with your Miami Federal Account Number and our ABA/Routing Number : 2660-8036-9

Q. What is the monthly fee for checking?
A. There is no monthly service charge.

Q. Do you have to maintain a minimum balance in my savings account?
A. A $5.00 minimum balance in your Share Accounts is required to enjoy a wide range of financial  benefits for you and your family members to last a lifetime.

Q. How can I find out about rates?
A. You can get both Share Rates and Loan Rates online or you may Contact Us the credit union.

Q. Will I have to close my account at the Credit Union if I leave my job or relocate?
A. Absolutely not. "Once a member, always a member" - for life!

Q. Can my family members join the Credit Union?
A. Yes - immediate family members are Membership. Contact Us a credit union representative for further details.

Q. How do I check the balance on my Visa Credit Card?
A. You can call, toll-free, 800-808-7230 to check your balance 24 hours a day. You can also speak to someone about your account during normal business hours.

Q. How do I place a stop payment on a check?
A. You can complete our Stop Payment Request form and return it to any of our Locations & Hours.

Q. Where may I use my Debit card?
A. Anywhere you see the logos displayed on the back of your card. These ATM network logos and several ATM Locators are available online.

Q. How long do I have to be a member before I can apply for a loan?
A. There is no waiting period. As a matter of fact, you can become a member, apply for a loan and have an answer usually within 24 hours. Fill out our online loan application to get started.

Q. Can I join the Credit Union and apply for a loan online?
A. Yes! You can How to Join, apply for a loan, and even order checks online.

Q. What is your fax number?
A. You can find our fax number, (305) 577-4423, as well as any other number needed to Contact Us, online.

We’re better than a bank. We’re your Credit Union.